Cancellations or reschedules made with less than 24 hours' notice may incur a 50% fee for that appointment. A 100% fee will be applied for no-shows or cancellations within 1 hour.

When you cancel or reschedule your appointment without giving us enough notice, we miss the opportunity to fill that appointment time, and clients on our waitlist miss the opportunity to receive our services.

Cancellations and no-shows have a significant impact on our business, and we hope that you understand our need to enforce this policy.

Opening Hours

Monday............ 9am–6pm
Tuesday............ 9am–6pm
Wednesday ....... 9am–6pm
Thursday........... 9am–6pm
Friday..................9am–5pm
Saturday............ 9am–4pm
Sunday............... Closed

Unit 12 9 Lynden Court, Chartwell
Phone: 07 855 2665
Email: info@vitalbalance.co.nz