Meet Robyn

Owner and Qualified Massage Therapist


Founder | Registered Massage Therapist | Kaimirimiri

Robyn is the owner of Vital Balance and has built the business around a simple philosophy: when people feel supported, seen, and cared for, they are better able to thrive in every aspect of their lives.

With a passion for holistic wellbeing, Robyn takes a whole-person approach to health, combining therapeutic treatments with practical strategies that support nervous system regulation, recovery, and resilience. She believes that true wellness extends beyond the treatment room and into the everyday habits, connections, and moments that help people live well.

Robyn whakapapas to Ngāti Porou and Te Whānau-ā-Apanui, and her approach is strongly influenced by Te Ao Māori and the understanding that wellbeing is multidimensional. She values the interconnectedness of tinana (physical health), hinengaro (mental and emotional wellbeing), wairua (spiritual wellbeing), and whānau (family and community), recognising that lasting wellness comes from nurturing all aspects of a person's health.

Known for her warm, down-to-earth nature, Robyn creates a safe and welcoming environment where clients can slow down, reconnect with themselves, and prioritise their wellbeing. She is particularly passionate about helping people manage stress, restore balance, and understand the powerful connection between physical and emotional health.

As a Registered Massage Therapist with Massage Aotearoa New Zealand and Co-Chair of the organisation's Board, Robyn is committed to advancing professional standards within the massage therapy industry. Her involvement at a national level reflects her dedication to professional excellence, ethical practice, ongoing education, and the delivery of safe, evidence-informed care.

Outside the clinic, Robyn is continually exploring new ways to bring holistic wellness solutions to the Vital Balance community, ensuring every client receives exceptional care and support on their journey to better health and wellbeing.

  • NZ Diploma in Wellness and Relaxation Massage
  • Manual Lymphatic Drainage Massage
  • Certificate in Oncology Massage
  • NZ Certificate in Relaxation Massage
  • Certificate in Infant and Pregnancy Massage
  • Kaimirimiri

Meet Nicole

Diploma in Relaxation and Wellness (Level 5) from Wintec

If you're looking for a therapist who can help you relax deeply while also working through those stubborn aches, you'll love Nicole. Her caring nature, intuitive touch, and genuine passion for helping people feel their best make her one of our most requested therapists.

Nicole has a wonderful ability to put people at ease from the moment they walk through the door. Combining relaxation and therapeutic techniques, she tailors every treatment to the individual, helping clients unwind, release tension, and reconnect with their bodies. Her empathetic approach, attentive listening, and knack for finding those troublesome spots mean clients often leave feeling lighter, looser, and completely refreshed.

Committed to continually growing her skills, Nicole has completed deep tissue massage training with Brian Utting and regularly takes part in professional development and upskilling alongside the Vital Balance team. She loves learning new techniques and approaches that allow her to provide the very best care for her clients.

Outside the clinic, Nicole enjoys spending time with her partner and their two children in the home they recently built together. When she's not helping clients feel their best, you'll likely find her in the kitchen creating delicious meals for family and friends, or out on the golf course enjoying the challenge of learning a new sport.

Warm, genuine, and highly skilled, Nicole is a valued member of the Vital Balance team and looks forward to helping you feel relaxed, restored, and at your very best.



Meet Jay

Licensed Massage Therapist - Body in Mind Institute, United States

 

If you're looking for a therapist with a caring nature, extensive experience, and advanced knowledge in oncology massage, lymphatic treatments, and pain management, Jay is an excellent choice. With over nine years of experience, he is passionate about helping people feel more comfortable in their bodies, whether they are navigating a health journey, recovering from injury, managing pain, or simply needing time to relax and recharge.

Born and raised in Samoa, Jay's journey into massage therapy began long before his professional training. Growing up, he witnessed the positive impact of massage and holistic healing within his community. Inspired by his parents, who served as a healer and midwife, he saw firsthand how the power of touch could bring comfort, healing, and connection to others. Those early experiences continue to guide the compassionate and client-focused approach he brings to every treatment.

Trained and licensed in the United States, Jay has developed a particular passion for oncology massage, lymphatic therapies, and supporting clients living with acute or chronic pain. He believes every person deserves a treatment tailored to their unique circumstances and goals. A lifelong learner, Jay is constantly expanding his skills and knowledge, recently adding Hawaiian Lomi Lomi techniques to his growing toolkit.

Having called New Zealand home for the past two years, Jay has become a much-loved member of the Vital Balance team. Clients appreciate his calm, friendly manner and his ability to make them feel both comfortable and cared for throughout their treatment.

Outside the clinic, Jay's greatest joy is his family. He loves spending time with his wife and twin sons, sharing his passion for music, playing the ukulele, and enjoying sports. If there's a karaoke microphone nearby, chances are Jay will happily take centre stage!

Warm, knowledgeable, and deeply committed to helping others, Jay looks forward to supporting you on your wellness journey and helping you feel your very best.

Meet Jodine

Senior Therapist | Lymphatic Drainage Specialist

Jodine is a highly experienced therapist whose passion lies in the transformative benefits of Lymphatic Drainage. She believes that nurturing the body's natural healing processes is one of the most powerful ways to support long-term health and wellbeing, and is passionate about helping clients feel lighter, healthier, and more connected to themselves.

With internationally recognised qualifications including a CIDESCO International Diploma and a Jade Institute Master's Diploma, Jodine brings a wealth of knowledge and expertise across massage, lymphatic drainage, reflexology, aromatherapy, scalp therapy, hot stone massage, and holistic wellness therapies.

As a mum of two boys, Jodine understands the importance of slowing down and creating moments of balance in our busy lives. She believes that human touch is a fundamental part of healing that can never be replaced, and that even small acts of self-care can have a profound impact on overall wellbeing.

Known for her compassionate and caring nature, Jodine loves supporting people through every stage of their wellness journey and helping them feel their very best, both physically and emotionally.


CIDESCO International Diploma
Jade Institute Master's Diploma in International Health & Skin Care

Specialist Training In: Lymphatic Drainage, Reflexology, Aromatherapy, Hot Stone Massage, Scalp Therapy, Shiatsu, Indian Head Massage, Facial & Body Electrical Therapies, Body Alignment & Movement, and Advanced Skin Care Therapies.

Meet Ethyn

Ethyn is often the first point of contact at Vital Balance and takes pride in making every client feel welcome from the moment they walk through the door.

With a genuine passion for helping people, Ethyn keeps the clinic running smoothly behind the scenes, supporting both clients and therapists to ensure a positive and seamless experience. His friendly nature and approachable personality make him a valued member of the Vital Balance team.

A self-confessed dog enthusiast, Ethyn is also proud owner of a very large dog who regularly becomes the topic of conversation in the clinic. Whether he's sharing stories about his latest canine adventures or helping clients with their bookings, Ethyn brings warmth, humour, and a strong sense of care to everything he does.