Meet Robyn
Owner and Qualified Massage Therapist

Kia ora. My name is Robyn and I am a qualified Massage Therapist, with a focus on holistic well-being. Although I work in relaxation, therapeutic, pre and post-natal, and infant massage; my aim in all massage, is to send my people home with a feeling of bliss, rejuvenation, and wholeness.
I am a mum of three, with only one teenager still at home. I have used massage throughout our lives, to support and enhance our wellbeing. My aim is to do the same for you and your family also.
I firmly believe in the many benefits of massage therapy and in using this as a wellness tool. Although the physiological benefits are significant and obvious; the psychological, emotional and spiritual benefits, are the results that I truly love to see.
I am of Ngāti Pōrou and Te Whānau A Apanui descent. I use my traditional gifts to reconnect, realign and restore your mind, body and spirit.
I look forward to seeing you soon and helping you achieve your bliss
- Manual Lymphatic Drainage Massage
- Certificate in Oncology Massage
- NZ Certificate in Relaxation Massage
- NZ Diploma in Wellness and Relaxation Massage
- Certificate in Infant and Pregnancy Massage
- Kaimirimiri
Meet Nicole
Diploma in Relaxation and Wellness (Level 5) from Wintec
If you're looking for a therapist who can help you relax deeply while also working through those stubborn aches, you'll love Nicole. Her caring nature, intuitive touch, and genuine passion for helping people feel their best make her one of our most requested therapists.
Nicole has a wonderful ability to put people at ease from the moment they walk through the door. Combining relaxation and therapeutic techniques, she tailors every treatment to the individual, helping clients unwind, release tension, and reconnect with their bodies. Her empathetic approach, attentive listening, and knack for finding those troublesome spots mean clients often leave feeling lighter, looser, and completely refreshed.
Committed to continually growing her skills, Nicole has completed deep tissue massage training with Brian Utting and regularly takes part in professional development and upskilling alongside the Vital Balance team. She loves learning new techniques and approaches that allow her to provide the very best care for her clients.
Outside the clinic, Nicole enjoys spending time with her partner and their two children in the home they recently built together. When she's not helping clients feel their best, you'll likely find her in the kitchen creating delicious meals for family and friends, or out on the golf course enjoying the challenge of learning a new sport.
Warm, genuine, and highly skilled, Nicole is a valued member of the Vital Balance team and looks forward to helping you feel relaxed, restored, and at your very best.
Meet Jay
Licensed Massage Therapist - Body in Mind Institute, United States
If you're looking for a therapist with a caring nature, extensive experience, and advanced knowledge in oncology massage, lymphatic treatments, and pain management, Jay is an excellent choice. With over nine years of experience, he is passionate about helping people feel more comfortable in their bodies, whether they are navigating a health journey, recovering from injury, managing pain, or simply needing time to relax and recharge.
Born and raised in Samoa, Jay's journey into massage therapy began long before his professional training. Growing up, he witnessed the positive impact of massage and holistic healing within his community. Inspired by his parents, who served as a healer and midwife, he saw firsthand how the power of touch could bring comfort, healing, and connection to others. Those early experiences continue to guide the compassionate and client-focused approach he brings to every treatment.
Trained and licensed in the United States, Jay has developed a particular passion for oncology massage, lymphatic therapies, and supporting clients living with acute or chronic pain. He believes every person deserves a treatment tailored to their unique circumstances and goals. A lifelong learner, Jay is constantly expanding his skills and knowledge, recently adding Hawaiian Lomi Lomi techniques to his growing toolkit.
Having called New Zealand home for the past two years, Jay has become a much-loved member of the Vital Balance team. Clients appreciate his calm, friendly manner and his ability to make them feel both comfortable and cared for throughout their treatment.
Outside the clinic, Jay's greatest joy is his family. He loves spending time with his wife and twin sons, sharing his passion for music, playing the ukulele, and enjoying sports. If there's a karaoke microphone nearby, chances are Jay will happily take centre stage!
Warm, knowledgeable, and deeply committed to helping others, Jay looks forward to supporting you on your wellness journey and helping you feel your very best.
Meet Ethyn

Ethyn is one of our front desk admin staff and he is the behind the scenes guru. He is super efficient, clever and is a whizz at all things electrical! He is always ready with a friendly smile and loves what he does here at Vital Balance. Outside of work he loves spending time with his partner and their crazy dog Milo!
