Meet Ethyn – The Friendly Face Behind the Desk at Vital Balance

At Vital Balance Massage & Wellness in Hamilton, clients know us for our deeply relaxing massages, rejuvenating facials, and the warm, welcoming atmosphere we’ve created. But behind every smooth booking, perfectly timed appointment, and tidy reception area, there’s one person quietly making it all happen: our incredible administrator, Ethyn.

The Calm in Our Chaos

Robyn, our founder and massage therapist, is fantastic at easing tight muscles and helping clients find deep relaxation. But paperwork, scheduling, and the never-ending list of admin tasks? Let’s just say that’s not where her magic lies. That’s where Ethyn steps in — the calm in our chaos — who somehow makes sense of it all and keeps the Vital Balance engine running.

More Than Just Admin

Ethyn’s skill isn’t only in organisation — it’s in connection. He loves chatting with clients about their day, and has a natural way of putting people at ease. His approachable manner means you’re already halfway to relaxed before you even step into the treatment room.

And if you bring up dogs, get ready for a Milo story or two — his much-loved canine sidekick. You might also hear him mention his fiancée, Scarlett, whose support (and occasional baked treats) help keep him fuelled for busy days at the front desk.

Why He’s Vital to Vital Balance

From helping you book your relaxation massage, deep tissue treatment, or pregnancy massage, to making sure every appointment runs like clockwork, Ethyn is the glue that holds our front-of-house together. Without him, Robyn admits we’d probably be buried under a pile of forms and missed calls.

His attention to detail and knack for keeping things running smoothly mean our therapists can focus entirely on what they do best — helping you feel your absolute best.

Next Time You Visit…

Whether you’re in for a hot stone massage, a bliss facial, or one of our specialised Ultraceuticals skincare treatments, you might just catch Ethyn at the desk. Say hello, share a story, and if you’re lucky, you might get the latest update on Milo — or Scarlett’s latest creation in the kitchen.

At Vital Balance Massage & Wellness Hamilton, we believe in not only caring for your body but also creating a space where you feel valued and welcomed — and Ethyn plays a huge role in making that happen.